Notice of Alumni Mailbox Migration - 2412EN

Migrate to Life-long Alumni Mailbox

 - GEMBA & MBA & Exchange Students

Date of Migration

1. Dec 16th-20th, 2024 (Monday to Friday)

What impact

1. The mailbox won't work properly during the migration, but messages sent to your mailbox won't be lost.
2. All emails in the alumni mailbox will be migrated except for the contacts and calendars, which you will need to back up yourself.
3. Access to other alumni resources during the migration period will require the new password.
4. The migration notification email will be sent to your CEIBS mailbox and personal email address about 2 weeks in advance. Please be sure to check for the notification.
5. The access permission to BB(Blackblack) service will be disabled.

What to do BEFORE migration

1. If you have configured CEIBS mailbox on your email client, please click the corresponding link below to back up your contacts and calendars.
   • Windows
   • Mac
2. ***For MBA and Exchange students, please download all the data on OneDrive and OneNote with CEIBS account signed in, access to these 2 apps will be disabled after migration.

What to do DURING migration

1. Do NOT change the password during the migration please, otherwise the migration will fail.
2. IT will reset you CEIBS account password during the migration, and the new password has been sent to you with the notification email before the migration.

What to do AFTER migration

1. IT will send an email notification when the migration is complete, and then you can change the password and reconfigure the mailbox on your mail client.
2. Alumni portal (Alumni Mailbox, Online Alumni Info...)
   • https://icampus.ceibs.edu/
3. Mail Clients
   • Mobile Device
     • iOS
     • Android
   • Computer
     • Windows Outlook
     • Foxmail
     • Mac Mail
     • Mac Outlook
4. CEIBS iCampusPlus App
   • iOS
   • Android

Contacts

• 86-21-28905254 (Technical Support)
• 86-21-28905150 (Alumni Account Service)

CEIBS IT Support Team

2024.12